FAQ

How can I purchase?

Release information can be found featured on the home page. Sometimes there might even be a surprise release. All designs that are not sold out are available for purchase. Just click on the item you want to purchase, and following the prompts.

Are these shirt ready to ship?

Each item is individually customized to fit YOU. All shirts are designed and fulfilled by one person. Unless this listing specifically says "ready to ship" it is not. Please read the details on each description. Turn around time will be stated for each item, and will differ shirt to shirt. 

What Kind of Shirts are used?

for embroidery We use 6.0 oz 100% combed cotton for appliqué blanks. Cotton does shrink. Don't worry! These items are designed with a shrinkage allowance, so they are true-to-size after washing! Shirts are intentionally cut with extra length to allow for shrinkage. Also, these cotton fibers will swell after washing, so you will notice about a 25% thicker feel after a trip through the wash. 

 

for sublimation shirts we use a 50/50 blend poly cotton. sublimation ink requires at least a 50% polyester content to adhere to the shirt fibers. 

Returns on Shirts?

As each item is custom, and spots are very limited, returns on items will not be accepted. However, in the event that your shirt has a defect, please contact us at emjames.customerservice@gmail.com Please look over your items and contact us within 5 business days. If a defect is found, a shipping label will be created and emailed to you to ship the item back. Once received, your refund will be processed within 14 business days.